Medical Services

The volume of work is not always the same throughout the year. There are quieter times and very busy times.

Do you need additional resources during the flu season, but the budget doesn’t allow for an extra employee?

Our team of trained specialists can be deployed flexibly and as required.

We are always available for an open exchange. We look forward to hearing from you.

Consultation

Efficient

Compassionate

Professional

Medical practice assistant

Potential outsourcing tasks:

Reception and consultation

Answering telephone calls & arranging appointments
Receiving patients
Blood pressure measurements, blood samples etc.

Administration

Keeping patient files up to date
Writing reports and letters dictated by doctors
Preparing prescriptions
Ordering materials
Archiving (tidying up, digitizing)

Laboratory and radiology

Perform blood tests
X-rays

x

Advantages:

Relief for internal employees when workload is high
Short-term absences in the team can be replaced quickly
Resources can be increased or reduced as required
No social insurance costs

Medical secretary

Potential outsourcing tasks:

Operating the switchboard
Recording personnel data and obtaining missing data
Administrative and organizational support for all professional groups involved
Patient administration (case opening to case closure) in SAP and KISIM
Writing medical reports, file entries and correspondence, incl. mailing

XY X

Advantages:

Relief for internal employees when workload is high
Short-term absences in the team can be replaced quickly
Resources can be increased or reduced as required
No social insurance costs

Webdesign

Potential outsourcing tasks:

Creation of a user-friendly and appealing website
Adaptation to different devices (responsive design)
Integration of practice colors and logos into the design
Creation of text content (e.g. practice introduction, services, team introduction)
Regular updating of content and blog posts
On-page SEO: optimization of website structure, meta tags, keywords and images
Regular security updates and backups
Troubleshooting and technical support

XY X

Advantages:

Doctors and practice teams can focus on medical care and patient care.
Constant monitoring and immediate resolution of problems by a dedicated support team.
Regular maintenance and updates are carried out efficiently and without delays.
Web presence increases the attractiveness of the practice and attracts more patients.

What our customers say

"The cooperation with Riz Alexandra's Organisation Space, especially with Alexandra Riz, is very positive. In detail, the work services are characterised by high quality and flexibility. Accessibility is very good, feedback is prompt and communication is clear, flawless in terms of language and content, very friendly and goal- and service-orientated. Orders are completed quickly and reliably. The co-operation is very trustworthy and personally pleasant".

"By outsourcing certain administrative processes, we were able to reduce our operating costs and increase efficiency. Through process optimisation and transparency combined with KPIs to ensure sustainability".

"Alexandra is self-confident, alert, creative and focussed".

"Alexandra is extremely professional, efficient and customer-orientated. She knows how to set priorities correctly and finds the right balance between fulfilling customer wishes and existing business requirements. Working with Alexandra is always goal- and solution-orientated and extremely pleasant".

"We got to know W. as very reliable, she is an open, very cordial person, her dealings with patients, employees and superiors were very good, she quickly settled into our team and enriched it greatly, she made suggestions and inputs, regularly took part in meetings, she carried out the work assigned to her quickly and correctly and asked questions if anything was unclear. Her cheerful and uncomplicated manner was an asset to our team. We wish her all the best both professionally and privately".